• by William Mougayar
    Venture advisor, 4x entrepreneur, marketer & strategist. I live in Toronto, curate a lot, blog a bit, and help startups.

Why Are We Still Using Cheques?

cheque imageWhile in Amsterdam at the Steemfest, as we were finishing dinner, I’m not sure how the conversation with the waitress veered into the subject of cheques, when she mentioned they haven’t been using cheques in Holland for a long time. I didn’t know that, and “checked” into it. It turned out that cheques were no longer used in the Netherlands since 2007. Actually, the same had happened in all Scandinavian countries, plus Austria, Germany, Poland and Belgium, in favor of electronic transfers and direct bank transfers.

After more research, I found out that Europe had an (oldish) system called Giro for handling electronic transfers and bill payments, and apparently even that system is getting phased out. Actually, electronic payments across the European Union are now fast and inexpensive—usually free for consumers. [Ref]

This prompted me to wonder why are we still using cheques in North America (and in many parts of the rest of the world), in a day and age of increasing electronification of everything. Recently, I had to deposit a US cheque and the standard banking holding period in Canada was 15 days. I didn’t remember the last time I wrote a cheque, except that last week, I had to pay a washing machine repairman via a cheque, as that was the only method offered.

Payment systems and rituals are highly influenced and shaped by national regulators, central banks and clearinghouses. In the United States, the Automated Clearing House (ACH), regulated by NACHA and the Federal Reserve Bank, handles all interbank transfers, including direct deposit and direct debit. In Canada, cheque sizes and types are overseen by the Canadian Payments Association (CPA), now renamed as Payments Canada.

Every country in the world has their own payment regulation entity that dictates how banks, financial institutions and businesses can handle payments. Consumers are the consequential recipients of the practices being imposed, but don’t generally have a say in influencing the direction of payment methods. Instead, progressive consumers have turned to alternative methods of payments and money transfers, such as PayPal, Apple Pay, Venmo, TransferWise, Xoom, Western Union, Square Cash or others. Millennials especially are a big segment of users that love these systems. Most millennials did not touch cheques, just as many of them skipped telephone landlines in favor of cell phones, and many are now opting for mobile banking above anything.

Regulators try to innovate, proposing changes and announcing modernization efforts, including blockchain experiments. For example, The Federal Reserve System’s Faster Payments Task Force has a mission is to identify and assess alternative approaches for implementing safe, ubiquitous, faster payments capabilities in the United States. Payments Canada has an initiative to modernize Canada’s core payment clearing and settlement infrastructure, and is seeking nominees for its Stakeholder Advisory Council. Both organizations have announced interest in, or initial work with blockchains.

But it seems that all these so-called innovative gestures are focused on backend, mid-office processes or around business-to-business transactions. This means that consumers (who care more about front-end experiences) may not necessarily see a big change that soon. Why do we still think along the archaic terms of “clearing and settlement”? Why can’t these two steps always be collapsed into one? Of course, some countries have much faster internal settlement cycles than others, but it seems that moving the world to real-time settlements is still a slow process with only 18 countries already having real-time payments systems in place and 12 others building or exploring them, as of 2005. With SWIFT in the middle, and existing standards like the Real-Time Gross Settlement (RTGS), it is apparent that the world runs on an intricately complicated and proprietary hybrid set of systems that can barely catch-up with each others, making the whole as bad as its weakest link.

We need to ask – if the world’s payment system were to be re-invented today, what would it look like?

In my opinion, you would find a good dose of blockchain technology, cryptocurrency wallets elements, low transaction costs, low fees, in addition to an emphasis on mobile experiences, instant settlements, and a lot more peer-to-peer transactions that are easy to initiate (e.g. paying a tradesman instantly). In this new world, the banks and regulators wouldn’t be gatekeepers, but rather a node on the fast infrastructure network. In this scenario, banks (or institutions that are account holders) would be bypassed if they are slow, and regulators would be the recipients of automatic reporting, in essence giving them the visibility they want in order to enforce compliance.

I can’t wait to see a fully electronic world of money and value transfers with instant clearing and settlements, and user experiences that users really want. Settling via blockchain technology is already showing us that it is a lot more efficient than settling via a patchwork of high latency proprietary database integrations.

  • awaldstein

    The majority of small businesses do most of their AP and AR via checks.

    Honestly payment method is not a pain point that is anywhere near the top of their issues.

    And need to ask Why Blockchain over any one of a plethora of payment options?

    • admin

      True, but there are new services now that are replacing paying by checks. You just connect your bank account, and it sends the payment. Eg. Plooto.

  • There’s a strong path dependency in the development of (national) payment systems that lead to differences per country that in my view will persist over time. A major influence is that of the legal rules concerning payments. These may distort the use of payment instruments towards non-efficient mechanisms (such as cheques in France). These distorted usage patterns then tip the future developments in different directions.

    A nice example is the aversion of credit-cards in the Netherlands. In essence a coalition of regulators and markets felt that it would not be a good product for our market and thus credit-card usage in the Netherlands is still very subdued and an affair for visitors mostly. So when the internet came, the credit-card as a payment mechanism wasn’t around for all users. Hence, banks could jump in the gap by offering direct-e-banking payment products (direct betalen by Rabobank). This evolved quickly into the nationwide iDEAL system for e-POS payments on the web.

    Bottom line is that new payment mechanisms will be layered on top of existing infrastructures and how much we would want it, we will hardly ever have a clean slate. Having said that, it’s always good to look for transition points such as the conversion towards euro, which we used in the Netherlands to abolish the use of the guaranteerd payment cheque.

    Next up on the list, could for example be the direct debit mechanism. In theory it could have been discarded when we formed SEPA, but that was too early in time. With direct payment and blockchain/dlt initiatieves allowing for a direct-debit/function on top of instant payments, we may perhaps see that instrument fade out gradually.

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